General:
- The website acaciaperfumes.com is operated by Acacia Perfumes.
- The website is used to sell the Acacia Perfumes series.
- Everything stated in these regulations applies equally to both sexes.
Use And Purchase On The Website:
- The right to purchase on the website belongs to any customer who has turned 18 years old, who has a valid Israeli identity card or a foreign passport and is legally registered in Israel (a minor under the age of 18 can make a purchase and use the website only with the written permission of a guardian).
- The customer has a valid Israeli or international credit card, Visa or “Isracard”, issued in Israel or abroad by one of the credit card companies.
- The customer has an e-mail address on the Internet and an address in Israel.
- A prerequisite for making the purchase on the website is to receive approval from the credit company for the purchase.
- For the avoidance of doubt, if the orderer was available on the website but made a mistake in the model or data of the ordered product and as a result the replacement of the product is required, you will be entitled at the time of business to demand a handling fee for the replacement of the product in the order and the shipping cost will be applied to the account of the orderer.
- Exchange of products ordered on the website will only be possible if the product has not been used in any way, including opening the packaging.
- The products offered on the website are original products only.
- A prerequisite for making a purchase on the website is that the product is in stock.
- Even if the product is not in the business’s inventory, despite its appearance on the website, the store will not be obligated to sell and/or supply it, and the customer will not have any claim and/or claim in this regard.
- In any case of lack of stock, the buyer will be informed of this by a service representative on behalf of the company.
- The site reserves the right to stop its activity at any time at its sole discretion, and/or to cancel a sale (before or after its closing).
- If the product is out of stock at the supplier, the website may cancel the order and/or offer the customer a replacement product of equivalent value.
- Surfers who register on the website and confirm mailing confirm that they are aware that the website may share the customer’s information with third parties such as the mailing company Gan, Google AdWords, etc., for the purpose of providing the services.
Prices On The Website:
- Prices on the website include legal VAT.
- From time to time, price updates will be made on the website. If an unusual mistake was made in good faith when typing a price for a certain product, this will not bind the store and will allow the cancellation of a transaction and the return of the full amount paid by the consumer.
Products And Photos Shown On The Site:
- The products shown on the website are real products only.
- The images of the products on the website usually correspond to the original product, but there may be changes in some of the products from time to time.
- The photos on the website are for illustration only.
- There may sometimes be differences between the shades/color description shown on the product page and the actual shades/color description of the product that will actually be delivered, in the event of a contradiction or discrepancy in the product’s color code overriding the color description or image.
- The products are new products in original packaging unless otherwise stated.
- It was and is not specified that the product is not in stock and the product was not purchased from the website until the date of making the purchase, despite its appearance on the website, the website will not be obligated to sell and/or supply it. The buyer will not have any claim and/or claim in this matter, subject to the website notifying the buyer of the absence of the product from the inventory.
Supply Date:
1. The products on the website are provided to the customer by one of the following methods:
i. Registered mail – delivery time: within two weeks (14 business days).
ii. Home delivery – delivery time: 3-5 business days.
** If some of the products in the shopping basket are out of stock at the time of ordering (the customer will be notified of this when adding the product) – the order will be delivered to the customer within a month at most.
2. If the delivery of the product is not possible (even though it is stated that the product is available in stock) the store may cancel the order.
3. The site will not be responsible for a delay in delivery and/or non-delivery caused by force majeure and/or events beyond its control, including strikes and malfunctions at Israel Post.
4. In the areas restricted to access from a security point of view, the site may make the products available to the customer in an acceptable nearby place which will be coordinated with him in advance.
5. In any request to cancel an order after the product has been shipped for a long time, the cancellation is subject to the customer returning the product in its original packaging intact, and without any damage and/or damage or defect and/or spoilage of any kind and type that he finds at his expense.
Product Exchange/Return Conditions:
- The product was purchased on acaciaperfumes.com.
- Product exchange will be possible when the product has not been opened or used and in its original packaging.
- Replacement of lenses will be carried out up to 6 months from the date of their purchase.
- The shipping cost for exchanging products is on the customer only.
Cancelling a Transaction:
1. A product return will be made in accordance with the law up to 14 days from the day of receipt of the product along with an invoice and provided that the product is in good condition and in its original packaging, and has not been used.
2. Canceling a transaction can be done in one of these ways:
- Telephone: 055-2509949.
- Sending an email to: acaciaperfumes.2023@gmail.com
3. The amount paid will be returned to the customer using the credit card used for the purchase and in the same manner of payments.
4. The amount to be refunded will be the price of the product minus 5% or 100 NIS, whichever is lower, excluding shipping and handling fees.
5. The responsibility and payment for the product’s arrival in its entirety applies to the customer only.
6. Cancellation of a transaction in accordance with the Consumer Protection Regulations (cancellation of a transaction), 2010-2010 and the Consumer Protection Law, 2010-1981.
Privacy:
1. The name acaciaperfumes.com – as well as the name (DOMAIN) of the site and the trademark as it appears on the site are the property of the site only, and you may not make any use of them without obtaining written permission from the site management.
2. The website acaciaperfumes.com undertakes to do its best with the means at its disposal to maintain the confidentiality of customer details provided at the time of purchase.
3. The site is secured at a high level and meets the strictest security requirements of the credit card companies.
4. The system complies with the security standard of PCI-DSS Level 1 and is protected by the SSL protocol of secure and encrypted communication.
5. The actual charge is made after encryption and scrambling of the credit information.
6. Anyone who performs an action on the website hereby declares that he is aware of the regulations and agrees to its terms.
7. Any discussion and legal dispute will be heard in the Nazareth District Court only.
——————————
Acacia Perfumes
Address: Ha Haroshit 49, Karmiel
055-2509949